With a multi lingual world and the increasing number of patients, language can be a notable issue. Since the nation has become diverse, naturally the demand for people who can communicate well to each other is an essential need. As English is the most widely used language, any person should know the language or else, the next solution is to take assistance from a professional interpreter.
Where are Interpreters needed?
They are needed in all areas where you need to communicate:
It could be hospitals, job agencies, passport offices, embassies and many more.
Why do we need a professional interpreter in a hospital?
- Firstly, a trip to the doctor can be intimidating when we are sick and the situation gets even worse, when we cannot tell what we experience and how we are reacting to a treatment. It is an incapable feeling of not being able to tell your nurse and doctor exactly what you feel.
For this, you need another mouth and that is exactly what a medical interpreter will do for you. They listen to whatever the patients and their relatives speak and communicate the same to the hospital staff.
- Secondly, an interpreter is one who clears out any sort of misunderstandings and lack of knowledge between both the patient and the doctor and medical staff. They will be able to explain the causes, symptoms and after effects of any physical problem, disease and also the treatment in simple language.
- Thirdly, you need a professional and well trained interpreter and not just any self learned interpreter. For example, suppose you are an Arab interpreter , you do need to know Arabic and English and also should be trained to understand medical terms, names of medicines, symptoms, treatments and various kinds of surgeries.
This way you can speak to people who only know Arabic, and still you can explain clearly of what has happened to the patient and describe the type of treatment performed on them. Similarly you can talk to the doctor about the patient’s feelings, pain, and their anguishing thoughts and so on.
The more communication, the pathway is free of problems, and confusions between the doctor, the nurse and the patient. A better understanding of the possibilities of improvement and effects of medicines, the costs of treatments can give the patient a clear view of making decisions within the parameters laid out by the hospital. Effective communication between the interpreter and patient and also modify the type of treatment used for each patient.
- Fourthly, a hospital professionally trained interpreter will be assisting the patient and their relatives from the start- which means from a simple consultation, to get admissions, to get referred and get new appointments with other specialist doctors, purchase the right medicines and also know about the procedure of treatment, even the food that can be consumed. Additional help like getting insurance coverage, talking to banks are also preformed if the need arises.
- Last benefit that a patient and doctor can avail from an interpreter is that, apart from knowledge of medical terminology, they will also have knowledge about the local cultures, beliefs and traditions of the each patient. So that helps them to communicate in a better manner and make the patient feel much more relaxed.
For example, every country has their share of home remedies for small physical discomforts and only once the situation worsens, people approach doctors. So, a good interpreter who knows about this home remedy can explain to the doctor what treatment was taken prior to the doctor’s visit.
What is the future of medical interpreters?
It is definitely on the rise. As long as the immigrant population keeps flowing into English speaking countries in the hope for a better and secured life, the world will need the help and care from a professional medical interpreter.
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OUR COMPANY
Provide high quality and dynamic language solutions to organizations in the medical field to help them achieve a fluid communication and better connection with their patients while understanding the unique needs, realities and barriers of the diverse communities.
We are projecting One Voice Medical Interpreters as one of the leading interpreting companies in the United States in the next 8 years, delivering a service that embraces the impact of effective cross-cultural communication skills to serve as a liaison between communities and healthcare professionals.
Commitment – Committing to great client service, and other initiatives that impact lives within and outside the company.
Community –Contributing to society and demonstrating corporate social responsibility.
Diversity – Respecting the diversity and promoting equality and the empowerment of limited-English-proficient communities.
Empowerment – Encouraging employees to take initiative and give the best, enhancing their professional skills and opportunities and promoting education and accreditation in the needed field.
Innovation – Pursuing creative ideas and the use of new technologies that have the potential to improve processes in the interpreting field.
Integrity – Acting with honesty and honor without compromising the truth in every action every day.
- The interpreter treats as confidential all information learned in the performance of his/her professional duties.
- The interpreter strives to convey the message accurately taking into consideration its cultural context.
- The interpreter maintains impartiality and refrains from counseling or projecting personal biases or beliefs.
- The interpreter continuously strives to develop awareness of his/her own and other cultures encountered in the performance of their professional duties and strives to continually further his/her knowledge and skills
- When the patient’s health, well-being, or dignity is at risk, the interpreter may be justified in acting as an advocate. Advocacy is understood as an action taken on behalf of an individual that goes beyond facilitating communication, with the intention of supporting good health outcomes
- The interpreter must at all times act in a professional and ethical manner treating all parties with respect.